Terms of service

OVERVIEW

This website is operated by SIA “Reithrom” (“Reithrom”, “we”, “us”, “our”).
We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”).

These Terms of Service (“Terms”), together with our policies referenced herein, describe your rights and responsibilities when using our Services.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that:

  • you are at least 18 years old or the age of majority in your country

  • all information provided is accurate and complete

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display product descriptions and images accurately. However, colours and appearance may vary depending on your device.

We reserve the right to:

  • modify or discontinue products without notice

  • limit quantities

  • refuse service or orders at our discretion

SECTION 2A – MEDICAL DISCLAIMER

Products sold by Reithrom are intended for sports, professional, and general wellness use unless explicitly stated otherwise.

They are not intended to diagnose, treat, cure, or prevent medical conditions.
Information on this website is for general informational purposes only and does not replace professional medical advice.

Always consult a qualified healthcare professional before using any product in a medical or clinical setting.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.
An order is accepted only once payment has been received and confirmed.

We reserve the right to cancel or refuse any order, including due to pricing errors or suspected fraud.

Purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND TAXES

Prices may change without notice.

Reithrom is not VAT registered.
Therefore, VAT is not charged on orders.

Customers are responsible for any applicable local taxes, import duties, or customs charges.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

Reithrom is not responsible for delays caused by:

  • shipping carriers

  • customs procedures

  • events beyond our reasonable control

Risk of loss passes to the customer once the order is handed to the shipping carrier.
This does not affect your statutory consumer rights under EU law.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (logos, text, graphics, images, design) is owned by Reithrom or its licensors and protected by intellectual property laws.

Unauthorized use or reproduction is prohibited.

SECTION 7 – THIRD-PARTY SERVICES

We may provide access to third-party tools or services.
Use of these services is at your own risk.

Transactions are solely between you and Reithrom. Shopify is not responsible for the products sold.

SECTION 8 – PRIVACY

Personal data is processed in accordance with our Privacy Policy and applicable GDPR and EU data protection laws.

SECTION 9 – FEEDBACK

Any feedback you submit may be used by Reithrom without restriction or compensation.

SECTION 10 – ERRORS AND OMISSIONS

We reserve the right to correct errors or cancel orders if information is inaccurate.

SECTION 11 – PROHIBITED USES

You agree not to use the Services for:

  • unlawful activities

  • fraud or abuse

  • infringement of intellectual property rights

SECTION 12 – TERMINATION

We may suspend or terminate access to the Services at any time.

SECTION 13 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services and products are provided “as is” and “as available”.

Nothing in these Terms limits rights that cannot be excluded under EU consumer law.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Reithrom shall not be liable for indirect or consequential damages arising from use of the Services or products.

Nothing in these Terms excludes liability where such exclusion is not permitted by law.

SECTION 15 – CONSUMER RIGHTS (EU)

Nothing in these Terms affects your statutory consumer rights under EU and Latvian law, including the right of withdrawal and legal guarantees.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of the Republic of Latvia.
Disputes shall be subject to the jurisdiction of Latvian courts.

SECTION 17 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

CONTACT INFORMATION

SIA “Reithrom”
Registration number: 40203709922
Kartupeļu iela 19, LV-1058, Riga, Latvia
Email: support@reithrom.com
Phone: +371 24249242